InstaForex Companies Group that owns InstaForex.com and InstaForex brand incorporates investment companies in more than 50 countries of the world.
Deposits and Withdrawals
InstaForex has been the first company that gave an opportunity to its customers to withdraw funds from trading accounts directly to Visa credit cards. It is no matter what bank issued the credit card. The funds transferred in this way can be cashed in at any automatic cash terminal in any country of the world.
Clients of InstaForex can fund their trading accounts in one of 29 ways. They can use online payment systems, bank transfers, payment terminals for that purpose.
Withdrawals are made in the same currency and through the same system the deposit was made.
Apart from the standard password system, InstaForex is offering an additional tool to its clients to protect their accounts – one-time SMS password. Every customer can link to the service in the client cabinet and thus ensure full protection of funds on the trading account.
The company’s liquidity and reliability is based on three pillars:
- Cooperation with largest global market makers;
- Close interaction with the world’s major brokers;
- Wide customer base.
Hedging and segregated accounts are also regarded as the company’s features proving its reliability.
Hedging, or insurance against risks, allows to insure against possible risks in case of high volatility of currency pairs. InstaForex is one of the few companies giving professional advice to its customers and practical assistance in underlying assets hedging programs.
Segregated accounts of InstaForex are intended for holding customers’ funds separate from the company’s funds. Thus any financial problems of the broker will have no effect on the state and availability of customer’s funds.
Bonuses and Promotions
InstaForex has developed a system of bonuses and incentives for its customers, including:
- Fixed welcome bonus;
- Variable welcome bonus;
- Bonus for each deposit.
A fixed welcome bonus is credited to the customer’s trading account after its activation through making a deposit. Fixed bonus depends on the size of the deposit and is calculated as follows:
- up to $100 USD – the bonus is $30 USD;
- from $100 to $300 USD – $110 USD;
- from $300 to $800 USD – $200 USD;
- over $5 000 USD – $1 000 USD;
- over $50 000 USD – $5 000 USD.
Variable welcome bonus is granted for every deposit to the trading account. But the deposit must be made through one of the payment systems listed at InstaForex.
Customers receive welcome bonuses when setting up every new live trading account irrespective of the number of already opened trading accounts.
Clients of InstaForex can participate in numerous contests held by the broker. Winners get various prizes and money to their trading accounts.
Currently the company regularly holds the following contests and campaigns:
For live account owners, these are as follows:
- Best Trading, Luxury Driving 2015 – A winner of the contest gets premium class Porsche Cayman;
- Chancy Deposit – the weekly contest among customers that replenished their trading account with no less than $3 000 USD. The winner receives $1 000 USD;
For demo accounts:
- InstaForex Sniper – every week, the main prize is $1 500 USD;
- Lucky Trader – once in two weeks, the main prize is $3 000 USD;
- Real Scalping – every month, prize fund is $6 000 USD;
- One Million Option – every week, $1 500 USD;
- FX-1 Rally – every week (on Fridays), $1 500 USD.
Among InstaForex campaigns, Trade Wise, Win Device is worth a special mention. Any customer that deposited its trading account with $500 USD and more can participate in the campaign. The contest is held once in two weeks and the prize is an up-to-date mobile device.
Trading Accounts Types
InstaForex is offering a standard set of trading accounts:
- Demo account;
Opening a demo account with InstaForex is a possibility to put knowledge into practice.
Standard account is a live account enabling customers to trade with no fees. A trade is settled with classical spread.
Eurica account differs from standard account by having no spreads, which simplifies calculation of profits and allows to use technical analysis analytical tools more efficiently.
Also, there are Cent.Standard and Cent.Eurica account types that allow to trade in Micro Forex mode.
Minimum deposit on such accounts is $1 USD, with the minimum trading volume of 0.0001 of the market lot.
Irrespective of account type, the annual interest rate accrues on the last day of each month. 5% rate is valid only for active accounts, for inactive accounts the annual rate is 2%.
Clients of InstaForex can trade on one of the following trading platforms:
- Trading platform for PC (MT4, MT5);
- Mobile trading platform;
Multiterminal allows working with several InstaForex trading accounts at once and is an optimal tool for traders who attract investments to their accounts.
There are the following ways to contact InstaForex customer support:
- Customers can make a phone call any time using one of Instaforex toll free numbers in 13 countries and get the required advice;
- Live chat, except Saturday and Sunday;
In any of these ways one can get in touch with the service it needs: technical support, dealer, finance and partner relations departments, as well as client relations department.
Apart from the above, two more communication channels are available for registered customers of the company:
- Special inquiry form;
No matter whether you are a client of InstaForex or not, you may get an advice from highly qualified representatives of the company by visiting its official website.
Pros of Trading with InstaForex
The main strengths of InstaForex are as follows:
- InstaForex is one of the few companies enabling to trade with no spread;
- Competitive swaps. InstaForex was the first to introduce the system of equal swaps for BUY and SELL. Thus сustomers of the company pay no extra money for leaving open positions at the end of the day.
Slow execution of withdrawal requests can be regarded as a disadvantage. This is not to say it happens on a regular basis but some clients complain of that.
Pas666: I’ve been trading on the platform for three years. I can’t say everything is perfect but in general I am pleased with the broker.
Oleg: Of course, it’s pleasant to trade with no spread but withdrawals could have been faster. It’s upsetting to realize someone is shamelessly using the money you honestly earned.
Agressor111: I must give credit to customer service for their expertise and efficiency.
Polinka: Maybe today is a bad day (I’ve been trading here for 3 weeks) but the platform is terribly slow. I had to wait for 10 minutes. In one word it’s a nightmare, “if nothing changes, I will look for alternative”.
InstaForex holds itself out as a platform for beginner traders. Powerful analytical tools, no spread, equal swaps and segregated accounts are of great importance for comfortable trading. But traders start to realize how necessary and essential these tools are only after gaining some experience.
It is of primary importance for beginner traders to get support, to be able to receive quick and full answer to any question. In this respect InstaForex is above praise.